15th Year as an IICRC Certified Firm
IICRC Certified Firm
SERVPRO of Bartlesville/Miami has been an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certified firm for fifteen years. The IICRC sets the standard for the cleaning and restoration industry, of which SERVPRO is an industry leader. The following is from the IICRC official website (http://www.IICRC.org).
"IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firm must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:
Present accurate information to consumers and conduct business with honesty and integrity
Require a technician on all jobs who has been formally trained and passed all required tests
Require a continuing education program to keep technicians up-to-date on the latest changes in the industry
Maintain liability insurance to protect all parties in the event of an accident
Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration"
SERVPRO of Bartlesville/Miami is honored to maintain this certification. We will continue to offer the same levels of excellence that you have come to expect.